At Wildes and Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit contact forms.
1. Information We Collect
When you submit a contact form or request a project consultation, we collect:
- Contact Information: Name, email address, phone number, preferred contact method
- Project Information: Project type (kitchen, bathroom, custom cabinetry, decking, general contracting), project location, timeline, budget range, and project description
- Property Details: Property address (if applicable), property type, and any relevant property information
- Additional Details: Any other information you choose to provide in form fields or messages
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and schedule consultations
- Prepare and present project estimates
- Communicate with you via your preferred method (phone, text, or email)
- Coordinate project scheduling and manage ongoing projects
- Comply with legal obligations, licensing requirements, and maintain necessary records
- Improve our services and customer experience
3. How We Share Your Information
We do not sell your personal information. We may share your information only in these situations:
- Service Providers: Our website forms are powered by Netlify, which processes and stores form submissions securely. We may also share information with subcontractors, material suppliers, inspectors, or other professionals necessary to complete construction projects.
- Legal Requirements: When required by law, court order, government regulation, or licensing board inquiries
- Insurance and Permits: As necessary for insurance purposes or obtaining permits for your project
- With Your Consent: Any other sharing with your explicit permission
4. Data Security
We implement security measures to protect your personal information, including:
- SSL encryption for data transmitted through our website
- Secure form processing through Netlify
- Limited access to personal information by authorized personnel only
- Secure storage of project files and client information
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we have about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to record-keeping requirements)
- Opt-Out: Stop receiving communications from us at any time
To exercise these rights, contact us using the information below.
6. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. As a licensed contractor, we may be required to retain certain project records for specific periods as mandated by Massachusetts law.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: